Introduction
Forgetting your Telstra My Account password can be frustrating. However, it is a common problem that can be easily resolved. In this article, we will guide you through the process of resetting your Telstra My Account password.
Step 1: Accessing the My Account Login Page
The first step in resetting your Telstra My Account password is accessing the login page. To do this, go to the Telstra website and click on the "My Account" button located at the top of the page. This will take you to the login page where you will need to enter your email address and password.
Step 2: Click on "Forgot Password?"
If you do not remember your password, click on the "Forgot Password?" link located below the login button. This will take you to the password reset page.
Step 3: Enter Your Email Address
On the password reset page, you will be asked to enter the email address associated with your Telstra My Account. Enter your email address and click on the "Next" button.
Step 4: Verify Your Identity
To ensure the security of your account, Telstra will ask you to verify your identity. You will be asked to provide certain personal information, such as your date of birth and mobile phone number. Once you have provided this information, click on the "Next" button.
Step 5: Create a New Password
After verifying your identity, you will be directed to create a new password. Your new password must be at least eight characters long and must contain at least one uppercase letter, one lowercase letter, and one number. Once you have entered your new password, click on the "Submit" button.
Step 6: Login with Your New Password
Once you have created your new password, you can use it to login to your Telstra My Account. Enter your email address and new password on the login page and click on the "Login" button.
Conclusion
Resetting your Telstra My Account password is a simple process that can be completed in just a few easy steps. By following the steps outlined in this article, you can quickly regain access to your account and continue managing your Telstra services online.
